NINGBO DL LIGHTING CO.,LTD

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Frequently Asked Questions

Can I get free sample?
Yes, if you are a qualified and returning customer, DL Lighting will offer you some free samples, however, if the sample is expensive, like LED High Bay Light, LED Panel, LED Flood Light or some other High Power LED Lights, DL Lighting has to charge some basic cost of the sample. For the new customer, samples fee will be deducted from the initial bulk order.

 

Does DL Lighting accept small order?
Yes, we consider all orders as a blessing, and we appreciate all buyers as valued dealers, will pay high attention to a small order as a bulk order.

 

What if sample or order got damaged in delivery?
All packages will be well packed to avoid damage in delivery. However, damage happens in international shipping, if unfortunately you got the package in broken and damaged condition, do not sign the receipt of the courier company, if you already signed it, take some pictures of the package as an evidence, then we will file the complain to the courier company. DL Lighting will send you new package if the don’t get what you order for.

 

Is there any warranty?
Yes, all products have 12 months warranty. DL guarantee all LED products are good quality which has over 30000 hours life span.

 

Does DL Lighting accept OEM or Customized production?

Yes,DL LIGHTING is capable in developing most LED lights, you need to provide all production details first, then DL Lighting will submit you a quotation.